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Overseas Shipment by JAPAN POST (UGX, EMS, AIR, SAL, SURFACE )

• Each shipping method has size and weight limits. We will inform you of options of shipping methods available and the cost of each method which includes cargo tracking and insurance covering the full purchase prices of the goods.

• See more about overseas shipment by JAPAN POST

All countries where JAPAN POST can ship

Upon your request, BOE will open and photograph the contents of a package, allowing you to confirm the merchandise is correct and in good condition before requesting mailout.

Items delivered to BOE in several shipments can be consolidated in one package as long as the size and weight of all products are informed by the sellers prior to invoicing the shipping costs to you, and the package falls within JAPAN POST's weight and size limits.

• Consolidation packing fees will be charged separately.

Customs duties/taxes may be imposed depending on the country of destination or contents and declared value of a carriage.

• BOE fees don't include customs duties/taxes, which must be covered by the recipient.

• Customs regulations vary depending on the country of destination, so make sure to check with the local customs office before making a payment to find out if customs duties/taxes will be charged.

No amount is refundable except for reimbursement for damage, disappearance or loss of parcels that may occur during transportation by JAPAN POST, which is compensated in accordance with their indemnification policy.

In the case of a lost or damaged package, it is compensated in accordance with the indemnification policy of JAPAN POST. For the procedures for a compensation claim, please visit the JAPAN POST website.